All of our race event registrations are processed through UltraSignup.com, a third-party endurance event registration company. We are not affiliated with UltraSignup and only use them as a service.
Please read and understand what is included with your race registration very carefully.
While we will be as helpful as is possible, unless advertised on event description, we do not provide lodging, transportation, reservation support or any other travel related amenities.
We provide basic liability insurance for our events. If a runner should require hospitalization he/she MUST provide their own health insurance in order to cover the fees.
We strongly recommend each racer to issue an international travel insurance in their country of origin before traveling abroad.
If you are looking to register for a Survival Run, they are by application only. Once your application is approved, you will receive a custom registration link via Ultra Signup.
We do not guarantee you a shirt if you register within 30 days of any event. We will do our best to get extra shirts, but can definitely not guarantee your size.
We do not mail shirts before, during, or after an event. Please make sure you pick your shirt up during the event.
Additional shirts and merchandise are available for purchase at events.
Refunds are only available upon special request and only 90 days before the event. *Registration admin fees are not refundable.
A $25 Processing Fee will be charged on all Race Cancellations and Refunds. No Exceptions.
Race Distance can be changed up to the time of Packet Pickup (example: 50k to 100k). You must pay the price difference of the upgrade before the change is made (if going to a higher priced distance). A refund will not be given if moving to a lower priced distance.
To initiate a Distance Change, please Paypal the difference in registration cost to email@example.com indicating which distance you would like. The change will be made once the payment is received. If within 24 hours of the race, you must pay the price difference in person.
Race Entries can be transferred over to another runner ONLY 30 days before the event date (you must contact us 30 DAYS before event to arrange the transfer!). A $35 processing fee will be charged.
Race Entries can be transferred to the following year once ONLY 60 days before the event date. A $45 processing fee will be charged.
Race Entries CANNOT be transferred to a different event! (Example: Ultra Caballo Blanco to Fuego y Agua Nicaragua etc..)
Refunds are automatically sent via Paypal, let us know in advance if this does not work for you. If we mail you a check, there may be a delay of up to 3 weeks.
1st Place Finishers in male and female categories receive automatic free entry into their winning distance for the following year. If a runner wants to run a different distance, they are responsible for any differences in Registration Cost.
All of our races are Cup-Free (cupless) races. Which means you must bring your own water container to the event. We will have some bottles for purchase if you forgot yours. For more information, please read our post on why we went cupless.